Part 2. How to Fix My iPhone won’t connect to Mac
The following are 5 of the most effective solutions to an iPhone that won’t connect to the Mac. Try each one individually until your situation is fixed.
Mar 01, 2017 One of the most common culprits with connection issues is with older software. This can be tricky, especially if you've recently purchased a brand new iPhone and are connecting it to an older Mac or PC. A brand new iPhone will always need the latest version of iTunes, which might not be available on your current operating system.
1. Restart both the Device and the Computer
It is an easy and effective solution. Simply reboot the computer and the iPhone and then try reconnecting. If that doesn’t work, try the next solution.
2. Update your Software
My Iphone Wont Connect To New Mac Software 2017
Auto start apps on mac. Old software can cause connection issues. This is especially true when you try to connect a newer iPhone model to an older Mac or PC. Updating both your iOS and iTunes could fix the problem. Here’s how to update iTunes on your Mac.
Click “iTunes” on the Apple Menu bar and then click “Check for Updates”. If there is one, you should make sure that your iPhone is disconnected before installing the update. Restart the Mac and then restart the computer.
If you are running iOS 9, please note that the device will only sync with iTunes v12.3 which can only be installed on Macs running OSX 10.8 or newer.
3. Check your Apple ID
You may be having difficulty syncing content that you’ve purchased (such as music) if you are not signed in to iTunes using the correct Apple ID.
This is easily solved, simply select “Store” and then “Sign in” to log in to your iTunes account. If you are already signed in, please make sure that it is with the correct account.
If the computer is not authorized for use with your account, click on “Store” from the menu bar and then click on “Authorize this computer”. Sign in with your Apple ID when requested and the problem should be fixed.
4. Manually Reset your Privacy and Location Permissions
If you are trying to connect to a computer you have never used before and have accidentally hit “Don’t trust” when you saw the request popup, iTunes may fail to recognize the device. In this case, all you have to do is disconnect the iPhone to the computer and reconnect again to see if the popup request shows up again. If it doesn’t, you can reset permissions manually like this.
Step 1. Open the Settings app on your iPhone and tap on General.
Step 2. Tap “Reset” and then choose “Reset Location & Privacy”.
Step 3. Enter your passcode and then tap “Reset Settings” and you will see the prompt again when you connect the iPhone.
5. Reinstall iTunes
If all else fails, you may need to consider reinstalling iTunes. But you need to first of all remove the old version from the Mac. Here’s how to do it.
Step 1. Open “Finder” and the navigate to the “Applications” folder.
Step 2. Right click on iTunes and select “Get Info”.
Step 3. Click on the padlock icon at the bottom right corner and enter your admin password when prompted.
Step 4. In the “Sharing and Permissions” section, under “Everyone” change to “Read & Write” and close the iTunes info window.
My Iphone Won't Connect To New Mac Software 2018
You will now be able to simply drag iTunes from the Applications folder to the trash to uninstall it. Once it’s uninstalled, head on over to the Apple Website and install the latest version.